Effective Date: [11/08/2026]

Last Updated: [11/08/2026]

1. Introduction

Blind People’s Association, India (“BPA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of users of the MISSION EYE DONATION mobile application (the “App”). This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the App, including when you register an eye donation pledge, submit donor information, upload a photograph, or receive a pledge certificate.

By using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

2. About MISSION EYE DONATION

MISSION EYE DONATION is an initiative associated with Blind People’s Association, India, intended to promote awareness about eye donation, facilitate voluntary eye donation pledges, maintain information relating to pledges and donors, and support awareness of eye donation and restored sight. The App is not intended to provide medical diagnosis, treatment, or medical advice.

3. Information We May Collect

Depending on the features you use and the information you choose to provide, the App may collect the following categories of information:

• Name and other identifying information that you voluntarily provide.
• Date of birth.
• Mobile or telephone number.
• Email address.
• Name of a next of kin or family contact, where provided.
• Donor photograph, if you choose to upload or capture one.
• Eye donation pledge and consent information.
• Information about how you were motivated to make an eye donation pledge, including the “Motivated By” field.
• Information necessary to generate, issue, or display an eye donation pledge certificate.
• Information you voluntarily submit through other App features, such as volunteer or awareness-related forms, if those features are enabled.
• Technical information that may be automatically processed by third-party infrastructure used to operate the App, such as basic device, application, crash, or diagnostic information, subject to the configuration of those services.

We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy. Please do not submit information that you do not wish BPA to receive.

4. Photographs and Camera Access

If the App provides a feature to capture or upload a donor photograph, the App may request access to your device camera or photo library. Camera or photo-library access is used only when you choose to use the relevant feature. You may decline or revoke such permission through your device settings, although doing so may prevent the related feature from functioning.

A photograph that you voluntarily submit may be stored using the cloud storage infrastructure configured for the App and may be associated with your eye donation pledge record. BPA will use such photographs only for legitimate purposes connected with the operation, administration, documentation, or awareness activities of the eye donation initiative, subject to applicable law and your choices or consent where required.

5. How We Use Your Information

We may use the information collected through the App for the following purposes:

• To register and manage voluntary eye donation pledges.
• To record and administer consent and pledge information.
• To communicate with you when necessary regarding your pledge or information submitted through the App.
• To generate and provide a pledge certificate or other related confirmation.
• To maintain records relating to eye donation pledges and associated administrative activities.
• To support awareness, education, outreach, and promotion of eye donation, where permitted and appropriately consented.
• To respond to requests, questions, or support inquiries.
• To maintain, secure, troubleshoot, and improve the App and its services.
• To detect, prevent, and address fraud, misuse, security incidents, or technical problems.
• To comply with applicable legal, regulatory, or governmental requirements.

6. Consent and Voluntary Submission

Providing personal information through the App is generally voluntary. You may choose whether to submit information requested by a particular feature. However, if you do not provide information that is necessary for a specific function, BPA may be unable to register your pledge, generate a certificate, or provide that particular feature.

Where the App asks you to provide explicit consent for the collection or use of information, you should review the relevant consent statement before submitting the information. You may withdraw consent where applicable, subject to legal or operational requirements and the consequences of doing so.

7. Legal Basis and Applicable Law

BPA processes personal information based on one or more applicable legal grounds, which may include your consent, the need to provide a service or functionality you have requested, compliance with legal obligations, and legitimate organizational purposes that are not overridden by your rights and interests, as applicable under Indian law and other laws that may apply to you.

This Privacy Policy is intended to be read together with applicable Indian privacy and data protection requirements, including the Digital Personal Data Protection Act, 2023, and rules or regulations made under applicable law, as and when applicable to BPA and the App.

8. Storage of Information and Firebase Services

The App may use Google Firebase and related Google Cloud services to provide application functionality, including data storage, cloud storage, authentication or infrastructure, analytics, crash reporting, or other technical services, depending on the features enabled in the App.

For example, pledge records may be stored in a cloud database such as Firebase Cloud Firestore, and photographs or other uploaded files may be stored in cloud storage such as Firebase Cloud Storage. The exact services used may change as the App is updated.

Information processed by third-party infrastructure providers may be subject to the providers’ own privacy policies and terms. BPA takes reasonable steps to configure and use such services in a manner appropriate for the App’s purpose and applicable privacy requirements.

9. Sharing and Disclosure of Information

BPA does not sell or rent your personal information to third parties for monetary consideration.

We may share or disclose personal information only when reasonably necessary for the purposes described in this Privacy Policy, including in the following circumstances:

• With authorized BPA personnel, volunteers, or service providers who need access to perform legitimate functions related to the App.
• With technology and infrastructure providers that process information on BPA’s behalf, such as cloud hosting and storage providers.
• When required to comply with applicable law, legal process, court order, or lawful governmental request.
• When necessary to protect the rights, safety, security, or property of BPA, App users, or others.
• In connection with a reorganization or transfer of relevant organizational assets, subject to applicable law.

Where information is shared with service providers, BPA seeks to limit access to information to what is reasonably necessary for the service being provided.

10. Public Display of Information

Some features of the App may display or publish information about pledgers, donors, volunteers, or restored sight beneficiaries. Any such public display should be based on the relevant consent, permission, or other lawful basis and should be limited to information appropriate for the stated purpose.

BPA will not intentionally make personal information publicly available merely because it was submitted to the App. If a feature allows you to choose whether your information is displayed publicly, you should review that choice carefully before submitting or confirming it.

11. Data Retention

BPA retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining records of eye donation pledges, fulfilling administrative or legal obligations, resolving disputes, maintaining appropriate organizational records, and supporting the legitimate objectives of the eye donation initiative.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When personal information is no longer required, BPA may delete it, anonymize it, or securely dispose of it, subject to applicable legal, regulatory, archival, or operational requirements.

12. Data Security

BPA takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, BPA cannot guarantee absolute security of information transmitted to or stored through the App.

13. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, which may include the right to request access to, correction of, or deletion of certain personal information, and the right to withdraw consent where processing is based on consent.

You may also have the right to raise a grievance regarding the processing of your personal information. To exercise an applicable right or submit a privacy-related request, please contact BPA using the contact details provided in Section 19 of this Privacy Policy.

BPA may need to verify your identity before processing certain requests. Some requests may be subject to legal or operational limitations.

14. Children’s Privacy

The App is not specifically directed at children. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe that a child has provided personal information through the App without appropriate authorization, please contact BPA so that we can review the matter and take appropriate action.

15. Third-Party Services and Links

The App may use third-party services or may provide links to external websites or resources. These third parties may have their own privacy policies and terms. BPA is not responsible for the privacy practices, content, or security of third-party websites or services that are outside BPA’s control.

You should review the privacy policies of third-party services before providing personal information to them.

16. Analytics, Diagnostics, and Crash Reporting

Depending on the App configuration, BPA may use technical services that collect limited information about App performance, errors, crashes, or diagnostics. Such information may be used to identify technical problems, improve reliability, and maintain the security and performance of the App.

If analytics or crash-reporting services are enabled, their collection and processing practices are governed by their respective terms and privacy policies, in addition to this Privacy Policy.

17. Changes to This Privacy Policy

BPA may update this Privacy Policy from time to time to reflect changes in the App, our practices, applicable law, or technology. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If a material change is made, BPA may provide additional notice through the App, its website, or another appropriate communication method, where required.

18. Grievance Redressal

If you have a concern, complaint, or grievance regarding the collection or use of your personal information, please contact Blind People’s Association, India using the contact information below. We will review and address privacy-related concerns in accordance with applicable law and our internal procedures.

19. Contact Us

Blind People’s Association, India

Website: https://www.bpaindia.org/

Privacy Policy Page: https://www.bpaindia.org/privacy-policy

Email: gensecbpa@gmail.com

Phone: +91 7016115181

Postal Address: BLIND PEOPLES ASSOCIATION, IIM cross roads, 132 Feet Ring Rd,Vastrapur, University Area, Ahmedabad – 380015, India (IN)

20. Important Note for Users

By using MISSION EYE DONATION and submitting information through the App, you confirm that the information you provide is accurate to the best of your knowledge and that you have the authority to provide any information submitted on behalf of another person, where applicable.

If you are providing information about a next of kin or another person, you should do so only where you are authorized or otherwise permitted to provide that information under applicable law.

21. App Store and Google Play Disclosure

This Privacy Policy is intended to describe the privacy practices associated with the MISSION EYE DONATION mobile application. The App may be distributed through Google Play or other application marketplaces. Those marketplaces may independently process certain information in accordance with their own privacy policies and terms.